Collections Officer

• Largest family-owned equipment hire company in ANZ and still growing
• Culture is our secret sauce-family, innovation, customer service, down to earth
• On-Going Training & Development | Onsite parking available

• Investigating, monitoring and collecting on overdue accounts.
• Provide excellent customer service at all times
• Managing a portfolio of debts
• Collecting on outstanding debt
• Negotiating payment terms
• Provide monthly aged debtor reports to management with explanations of overdue unpaid debt
• Account reconciliations
• Monitoring arrangements and finalising accounts
• Liaise with branch personnel regarding unpaid disputed debtor invoices
• Allocating payments as per remittance advices
• Liaise between customer and operations

• You are highly motivated, a strong team player and understand the importance of excellence in customer service especially in debt collection.
• Previous experience in the Collections field 3+ years
• Superior negotiation and communication skills
• High level of accuracy and attention to detail
• Experience working in a fast paced complex environment
• Clear ability to escalate decisively, clearly and with confidence

• Extensive training and development throughout your career with us
• Career progression and internal transfer opportunities - across state and international borders
• Staff discount rates on our hire gear
• Access to our employee benefits program including discounts on insurance, eye care, travel and more!
• Annual Awards night, Team BBQs and many other fun social events

Kennards Hire