Administration Assistant

EST10

Sydney, NSW
$35.00 per hour
Temporary
Full-time

14 days ago

Detailed Job Description:

$35 per hour + Superannuation
Work within a fantastic, friendly, and collaborative team on a variety of administration and member focused tasks!
An ongoing temporary contract - ideal for a temp to perm transition or long contract!

What makes this company unique?As a premier membership and peak body association in the health industry, this company takes pride in delivering unparalleled representation to both their longstanding members and the broader community. Having partnered with this company for their recruitment needs for the past five years, we can hand on heart say this business is home to some of the friendliest, most welcoming, and supportive people. Joining the membership team, situated in a recently renovated office in North Sydney, you will be led by a fantastic manager who will oversee all training and provide ongoing support throughout this role. Although a temporary ongoing contract, they are looking to expand their team further - should you have full working rights, this is a great temp to perm opportunity!What is unique about you?As a seasoned Administrator transitioning into this member-focused role, you’ll occupy a central position that requires a balanced blend of meticulous administrative skill and outstanding interpersonal and communication skills. Collaborating closely with established members, professionals, and the broader medical community, you’ll serve as an essential contact point, guaranteeing smooth communication and support over email and phone communication. Your responsibilities will span from adeptly managing memberships, facilitating interactions, and escalating to other teams. Given the seasonal fluctuations in the membership life cycle, your duties will encompass a diverse array of tasks, encompassing customer service, financial administration, and coordination responsibilities, offering you a multifaceted and rewarding role within a great team!A snapshot of your role…

Take escalated calls from members and enquiries from the front office team, triaging, and actioning where possible and maintaining all correspondence via the database
During renewal periods, partner with the finance team to share communications to members, issuing payment requests and overseeing the membership payment cycle
Manage all new member onboarding and ensure compliance checks and documents are allocated to the CRM

Contribute to broader business initiatives, including aiding learning and development events, providing admin support to recruitment drives, and supporting community projects planning
Work in collaboration with the Membership Engagement Manager and assist fellow membership team colleagues when required for overflow work

This role will not be available for long! Apply now!

EST10

Apply Now