Administration and Receptionist for a Caravan Par Business in Australia (Home Based Part Time)
Virtual Coworker
- Bright, VIC
- Permanent
- Part-time
- Manage email responses and bookings in CRM platform.
- Respond promptly and professionally to customer inquiries via email, ensuring accuracy and clarity.
- Assist customers with questions about the local area, providing relevant information and recommendations.
- Handle incoming phone calls, addressing customer inquiries and resolving issues in a timely manner.
- Accurately report customer types and interactions in the CRM system for tracking and analysis purposes.
- Forward emails to appropriate personnel or departments as needed, ensuring prompt and efficient resolution.
- Maintain confidentiality and adhere to company policies and procedures at all times.