Casual Information Librarian (Multiple Positions)

Frankston City Council

Frankston, VIC
$49.71 per hour
Permanent
Full-time

13 days ago

Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula. We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!So much more than just books, the library today is a safe space for the community to create, engage, enjoy or just be. Frankston City Libraries has branches at Frankston, Carrum Downs and Seaford, plus outreach locations across the city.About the roleThe Council's Arts and Culture Department is looking for casual librarians who will be responsible for providing excellent Customer and Information Services to the community.The main responsibilities will include:

Acting as a duty manager to supervise, support and motivate a team;
Resolving complex customer queries, complaints and other escalated issues to ensure fair and appropriate outcomes;
Assisting customers and other staff members in the discovery and use of new technology; and
Supporting the team by performing daily operating tasks as required.

This is a casual role, and could be rostered at any library location on weekdays, weeknights and weekends. Ideally you would be available until 10pm on a Thursday evening to support the Libraries After Dark program.About youAs the successful candidate, you will have:

A confident and flexible attitude with the resilience to continue to create positive customer experiences in a range of unique circumstances;
Well-developed interpersonal and communication skills to contribute to a harmonious and positive work environment;
Experience in facilitating programs and training to enhance community engagement;
Extensive experience in the use of current technologies and a passion about assisting the community to explore and use them;
Ability to work at short notice in a busy team in a customer facing environment; and
A relevant tertiary qualification and eligibility for professional membership of the Australian Library and Information Association (ALIA). People nearing the end of their studies are encouraged to apply.

Why Frankston Council?Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

Access to professional and career development opportunities

This position is a Band 5 currently remunerated at $49.71 per hour plus superannuation.If you would like to learn more about this opportunity or have any questions, please contact Laura Antoniak via email Laura.Antoniak@frankston.vic.gov.auYou will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check..Frankston City Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities.Frankston City Council has zero tolerance for child abuse. Protecting children and preventing child abuse is embedded in the everyday thinking and practice of all Councillors, employees, contractors and volunteers.Advertised: 16 Apr 2024 AUS Eastern Standard Time
Applications close: 29 Apr 2024 AUS Eastern Standard Time

Frankston City Council

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