Customer Support Centre Manager
Manpower
- New South Wales
- $130,000-140,000 per year
- Permanent
- Full-time
- Order execution
- Monitor orders with internal stakeholders
- Provide support for order backlogs
- Provide oversight of outstanding purchase orders
- Shipping and logistics
- Manage inbound and outbound shipping processes
- Ensure compliance is adhered to with customs policys
- Manage and monitor freight forwarders performance
- Ensure optimal freight arrangements are made
- Inventory management
- Document and maintain purchasing policy
- Seek continuous improvement fro inventory controls
- Document and manage the inventory management policy
- Manage stock purchases including annual stock takes
- Facility administration
- Support Facility Management staff
- Manage lease agreements
- Manage facility spend to ensure budgets are aligned
- Support budgeting for costs and investments
- 5+years management experience
- A background in Logistics or inventory would be highly desirable, although open to transferable industry skill-sets
- Excellent customer service skills
- Superb communication, both written and verbal
- Strong analytical skills
- Problem solving mindset
- Internal and external stakeholder management
Associate Director - Enterprise PermLet's ConnectManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.Aboriginal and Torres Strait Islander people are encouraged to apply.By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more -State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856