Product Quality Control

Department 13 International Pty Ltd

Canberra, ACT Forrest, ACT
Permanent
Full-time

24 days ago

As the Product Quality Control specialist for Department 13 International Pty Ltd, you will be responsible for ensuring that all software, hardware, and support is delivered with excellence for our Drone Detection Systems to our customers.The role requires having physical access to our systems for testing, training, and development. The role will work very closely with engineering, software, product delivery, research and development, and other departments to ensure quality products are delivered to our client base.The Product Quality Control specialist is responsible for developing, executing, and documenting testing processes and procedures and defining testing strategies and plans to ensure the product being released is up to industry and company standards. You will also be responsible for establishing a test cycle in accordance with the development schedule set by the Engineering and Project Teams.The Product Quality Control specialist must also maintain customer facing documentation such as Customer Release Notes, User Manuals, and Installation Guides for all products. This role manages both preventative and corrective action with emphasis on root cause analyses in order to ensure that software/product issues are deterred from recurring once they are resolved.Responsibilities:

Work with the Engineering teams to develop and execute new and enhance current tests and procedures
Write and maintain test reports and customer facing documentation
Perform daily testing of Department 13 products
Set up and maintain testing assets
Develop, set up, and maintain automated and manual testing
Perform quality assurance testing
Provide customer support for advanced customer needs
Participate in and travel (10%) for product related demonstrations/evaluations
Generate bug reports and tickets
Understand Quality, Safety and Environmental principles and adhere to all processes and work instructions which relate to these matters

Qualifications:

Relevant qualification or 5+ years equivalent experience in Quality Assurance and product testing

Knowledge & Experience:

Automated testing process and procedure development
Demonstrated experience in Software and Hardware quality control
Demonstrated experience in the use of Atlassian suite or similar platforms
Microsoft Word, Excel, PowerPoint experience
Linux operating system maintenance and use experience
Scripting language experience (bash, perl, python, etc)
Experience BitBucket
Proven experience in technical writing
Test automation and continuous integration experience

Skills:

A commitment to quality outcomes and continuous improvement
Strong influencing and communication skills, both verbal and written
Experience in provision of customer support
Personal qualities that reflect our core values
High level of time management and prioritisation skills
Strong logical, analytical and problem-solving abilities
High level of computer competency (MS suite)
Competency in requirements management

Some domestic travel may be required.If you think you would be a great fit and are excited about the opportunity to work for an innovative Australian company, please apply now.

Department 13 International Pty Ltd

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