Customer Service Consultant - Part Time
Rentokil Initial
- Melbourne, VIC
- Permanent
- Part-time
- Receiving inbound calls and email inquiries from Commercial and Residential customers
- Proactively making outbound calls to our existing customers to promote our products and services
- Resolving customer queries quickly and accurately
- Scheduling pest services for residential customers
- Converting incoming inquiries into sales opportunities
- Liaising with your fellow colleagues
- Meeting calls and internal sales targets
- Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.
- Experience working in customer service or call center environments (essential)
- This is an office-based role so you must be based in Port Melbourne
- Previous experience in phone sales and converting inquiries into sales
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure while multi-tasking
- Proven problem-solving skills
- Ability to work in a team environment to support fellow colleagues
- Professional, reliable, and punctual.
- Working from office Monday to Friday 12:00 to 5:00pm
- Strong work life balance culture.
- Employee Assistance Program (EAP)
- Discounted Pest Services
- Employee Referral Program
- Employee cash incentive programs and bonuses