Assistant Store Manager - Darwin
Barbeques Galore
- Darwin, NT
- Permanent
- Full-time
The Assistant Store Manager is responsible for supporting the store manager in the day-to-day operations of the retail store. To work alongside and provide guidance and coaching to the store team, and interact with customers providing assistance and excellent customer service.Key Accountabilities
Team
- Provide ongoing coaching and development to ensure the capability and retention of team members
- Work a two-week rotating roster working alternative weekends
- Ensure product knowledge of the team is of high standards
- Recruit (where required), build and maintain a strong team culture that aligns with BBQ Galore's vision mission and culture.
- Provide leadership and inspiration to your team through effective capability coaching and development with the goal of ensuring retention within BBQ Galore
- Execute Barbeques Galore's sales process to maximise transaction value and profit to meet sales targets and KPIs
- Ensure high levels of customer satisfaction through excellent sales service
- Conduct product and sales training and refresher training as required
- Monitor the achievement of targets, regularly review individual performance and identify and fill knowledge and skill gaps
- Implement and drive in-store promotions and marketing initiatives
- Maintain outstanding store conditions and visual merchandising standards
- Monitor inventory levels, and ensure stock control measures are well maintained within business guidelines.
- Maintain and apply a working knowledge of all store and staff policies and procedures and ensure all team members comply with WHS standards
- Carry out other duties as delegated by Store/Regional/Senior Management.
- Build and maintain a strong team culture that aligns with the company's vision mission and culture.
- Maintain up-to-date knowledge of products and services offered and be able to discuss available options with customers to demonstrate value.
- Have previous experience in a retail management environment
- Take initiative and operate with a high degree of autonomy
- Have a highly driven, self-motivated approach
- Strong selling and communication skills
- High attention to detail and well-organised
- Have a passion for delivering great customer service and producing great store results
- Great base salary + super + performance incentives
- Great culture and a supportive team environment
- Generous discounts and staff deals across our product range
- Generous Parental Leave Policy, supporting both primary and secondary carers
- Ongoing career development, including coaching, certificate III and IV training, and leadership development programs
- Great benefits via our 'Grillhouse' rewards and benefits program, offering discounts across hundreds of retailers