Underwriting Assistant
AXA XL
- Sydney, NSW
- Permanent
- Full-time
- Work collaboratively with the offshore team to ensure timely requests of quotes, name clearance and accurate binding of quotes are met
- Proactive engagement with underwriting to ensure an efficient and smooth account hand over for accounts to ensure information received is understood and complete in order to process / instruct policies on system(s).
- Ensure timely implementation of system procedures and creation of instruction document, i.e. ensure related data is complete & accurate to instruct local policy details.
- Ensure complete documentation of files handled by role holder in UW file (on document management system).
- Accountable for correct (RI) premium, (RI) commission and tax bookings in processing systems.
- Keeps track of implementation progress and liaises with local staff to resolve queries
- At request of Underwriting, ensure timely and high quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries).
- Address requests originating from client/broker immediately and refer to Underwriters
- Develop expert level knowledge with regards to systems and processes and keep abreast of new guidelines published. Act as reference point for others when questions come up and/or uncertainties exist.
- Ensure data quality accuracy ratios at the defined level/metrics.
- Permanent Australian Working Rights are required for this role.
- Prior experience in insurance would be highly advantageous. Previous experience in a corporate organisation is desired
- Able to communicate effectively with internal and external stakeholders at all levels of sophistication. Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
- Develop and maintain productive working relationships with internal and external stakeholders
- Capability to work collaboratively with a virtual team.
- Attention to detail: Understands the importance of getting the little detail’s right and takes pride in getting it right the first time.
- Great time management skills are essential
- Continuous Improvement Focused: Willing to ask questions and explore new ideas.
- Results Oriented: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.