Customer Service and Administration Representative
Bradnam's Windows and Doors
Dandenong South, VICSouth Australia
Permanent
Full-time
1 month ago
Bradnam’s Windows and Doors have an opening for a Customer Service and Administration Representative to join our Melbourne Distribution Team in Dandenong South.About Us:Bradnam’s Windows and Doors is a Family-owned Australian Windows & Doors Manufacturer, operating for 45 years. From humble beginnings in a Hervey Bay backyard, we have expanded to over 1,400 employees, 8 manufacturing factories and over 45 licensed fabricators since 1977. Our sister company National Glass is a leading wholesaler and processor of glass products with factories in Brisbane, Rockhampton, and Townsville.Bradnam’s is an equal opportunity and anti-discrimination employer committed to providing a working environment that values inclusion and diversity. Our recruitment process includes pre-employment medical assessments. All applicants will be asked to provide evidence of their legal Working Rights within Australia.About the Role:Bradman's Windows and Doors are pleased to offer a position for a Customer Service and Administration Representative at our Dandenong South location.As a key member of the team, you will provide excellent customer service to our growing department in Melbourne. Positively contribute to the daily requirements of the Branch by providing great customer service and accurate information and completed paperwork to internal and external customers.Reporting to the National Purchasing Manager you will be provided with the exciting opportunity to work for one of the largest Aluminium Window and Door Companies in Australia.Customer Service and Administration Representatives will undertake a variety of duties, including but not limited to:
Customer Service Support
Answering customer inquires via phone & email
Liaising with internal and external parties to provide the best service to our customers
Data entry of customer purchase orders
Purchasing Support
Answering supplier inquires via phone & email
Providing updates to key stake holders in relation to purchase order ETA’s
Forming strong positive relationships with customers
Scheduling Support
Assist with scheduling of daily job and forecasted jobs to issue to factory floor
Assist with ensuring that scheduled volumes are within agreed factory capabilities
Various Data Entry Tasks
General administration including safety administration and organisational support to on site managers and supervisors
Monday to Friday | 38 hours per weekSkills & Experience:We will provide you with all the tools and product training required to see you succeed in role and bring the Bradnam’s Difference.
You will ideally have previous administration experience in a customer focussed role;
Full unrestricted Australian Working Rights
High level computer skills including proficiency in Microsoft Office and Excel
Approach every task positively while demonstrating a commitment to safe work practices; A clear communicator who thrives when working as part of a team
To be successful in this role you’ll exhibit a positive, self-motivated attitude and enjoy collaborating with a team to ensure desired commercial outcomes.Benefits:When you open a Bradnam’s Door, you’ll benefit from:
Job Security with a family company
Opportunities for development and career growth within Bradnam’s Group nationally
Employee discounts on Bradnam’s windows and doors
17.5% Annual Leave Loading, during periods of annual leave
Collaborative leadership team who lead by example and live the “Bradnam’s Difference”
Apply today, as your new team is getting ready to welcome you!