Head of Partnerships & Operations Coles

News Corp

Coles, SA
Permanent
Full-time

1 month ago

What's the role?Medium Rare Content Agency (MRCA) is seeking a Head of Partnerships & Operations looking to work in the Commercial Content & Marketing Space, joining the Coles Content team .Reporting to the Medium Rare Head of Client Partnerships, Client Head of Partnerships and Operations is the key client contact for all communication pertaining to the Coles contract with Medium Rare.The role is responsible for ensuring all briefs are communicated and allocated, budgets are aligned and reconciled, processes are followed and updated as required and commercial relationships are managed. The Head of Partnerships and Operations is the key liaison between the Medium Rare production, strategy, commercial and broader leadership teams, as well as the broader stakeholder groups within Coles and its subsidiaries/ group of companies/ brands.Responsibilities

Acts as the agency partnership owner between Medium Rare and Coles, and facilitates relationships with other agency partners and third parties

Manages senior level comms and brief delivery for campaigns and task focused client asksEnsures all key stakeholders are informed and included where requiredLeads stakeholder engagement to deliver commercial needsInfluences innovation to support client aspirationManages baseline scope and works with the senior team to identify growth opportunitiesBuilds and fosters relationships across the Medium Rare business in order to give the highest level of client serviceKey point of escalation for Client and its stakeholdersResponsible for working closely with all other team members to ensure overall smooth running of the business and satisfaction of clientFosters high level working relationships with all internal and external teams to ensure best outcomesResponsible for the Client's content budget; budgeting, forecasting and reconciliationActs as the first point of senior contact between the commercial team, head of strategy and editorial stakeholdersIdentifies opportunities for new commercial product development based on deep category understanding and business prioritiesWorks closely with the strategy, technical and creative teams to ensure that cross platform advertising packages are developed, costed, served and measured to advertiser expectations and are profitable for the agencyTimely invoicing of all elements of budget, drives issue resolution and timely escalation to senior managers if requiredTimely reconciliation of costsAccurate quoting and scope managementSet and drive all processes and tech usage for the extended Client teamActively look for ways to improve process to optimise efficiency and efficacyOversight of projects from ideation to executionActively participating in post-implementation retrospectives, and being accountable for subsequent process improvementsProviding market and product feedback to all key stakeholdersProvides inspiring and accountable leadership for the account service team.Supports growth and learning to ensure Client is getting world class account service.Who are you?

You display a genuine intention to work cooperatively with others and offers to help where possible in an effort to achieve common goals

You display a genuine intention to exceed client expectationsYou present to clients and Medium Rare Content Agency with a high degree of professionalismYou exhibits excellent verbal and written communication skillsYou manage own workload in order to complete all tasks with maximum efficiency and to deadlineYou adopt a thorough and methodical approach to workYou show a high level of attention to detailYou take responsibility for own tasks and ensures progress is communicated to appropriate parties, internally and externallyYou contribute to the success of Medium Rare Content Agency by assisting with ad hoc projects as requiredNews BenefitsNews Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients and communities. Thanking them for the great things they do daily, for the greater good of Australia. Our benefits include:

Exclusively ours - Access to publications and products from across the News Corp family

Health & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)Time off - News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.Helping you grow - Development opportunities (including diversity and inclusion - focused education series) and recognitionFinancial wellbeing - Support on making the most of your moneyPerks & discounts - Exclusive offers across a range of products and servicesGiving back - Make a difference to our communities.Workplace Inclusion and facilities - Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents' roomsWho are we?We are Australasia's premiere content agency; we combine strategic thinking with publishing best practice across a range of channels to create audience-focused content solutions that deliver onbusiness priorities. Our team consists of specialists across strategy, editorial, digital, social, design and sales, and we work with Australasia's biggest brands, including Qantas, Bunnings, CBA, Officeworks, HCF and more.What's next?Apply now or for more information on careers at News Corp Australia visit www.newscorpaustralia.com/careersOur Commitment to Diversity, Equity and Inclusion We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know.If you require any accommodations or adjustments throughout the recruitment process, please feel free to let us know. For more information regarding Diversity, Equity and Inclusion at NewsCorp Australia please visit www.newscorpaustralia.com/careers under the DEI section.Category:Associated BusinessesWe are proud to be Australia's most impactful media group, we're even prouder of what we stand for: Together, we inform, advocate and inspire all Australians, for a better Australia.With over 150 brands across news, sport and lifestyle, backed by a team of more than 5,000 dedicated people across the country, News Corp Australia is trusted by over 17 million Australians a month to provide the information and inspiration they seek across multiple digital, video, audio and print platforms.Renowned for world-class journalism and marketing services nationally and internationally, we are passionate, creative and dynamic. We offer a fast-paced environment that encourages individuals to take control of their future and challenge themselves in ever-changing fields.

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