Parts Interpreter - Albury NSW

• First point of contact for all parts orders
• Inbound order call management
• Parts interpretation
• Follow up customer enquiries + regular stocktakes
• Assisting with warehousing duties such as picking, packing, and dispatching parts

• Previous experience in a high-level customer service role
• Previous exposure to CAT equipment is highly regarded, however training will be provided
• Problem solving skills and the ability to manage multiple tasks
• Intermediate computer literacy skills - MS Office and internet-based applications
• Excellent communication and interpersonal skills with the ability to effectively liaise with customers and team members
• Positive attitude and passion to deliver the best outcome for the customer every time

Australian Workforce