Infrastructure Systems Analyst, ITS

Chisholm TAFE

Dandenong, VIC
$89,547-98,631 per year
Permanent
Full-time

13 days ago

Full-time ongoing
$89,547 to $98,631 p.a. (pro-rata part-time), plus superannuation
Dandenong

ABOUT USChisholm is Victoria’s premier public vocational education and training provider, with campuses located across Melbourne and the south east.Each year, we welcome some 41,000 students from over 43 culturally and linguistically diverse backgrounds. More than 1,400 passionate and dedicated Chisholm employees work together to deliver quality training and education in Melbourne’s south east manufacturing heartland and key residential growth corridor.A Victorian Government-owned TAFE, we aim to lead the way in education and training to inspire success and transform lives.Our purpose is to excel in education and training and be respected and valued for enhancing the social and economic futures of individuals, industry and communities.Our drive for commercial success is underpinned by our core values of Collaboration, Accountability, Integrity and Respect.In the past 20 years, we have grown significantly to become a multi-sector institute, delivering a broad range of education and training programs and services in higher education, vocational education and training (VET) and school sectors across ten campuses in Victoria, online, in the workplace and overseas with partner educational and government organisations.We offer more than 400 courses, from Victorian Certificate of Education (VCE)/Victorian Certificate of Education Vocational Major (VCE VM)/Vocational Education and Training Delivered to Secondary Students (VETDSS), through to nationally accredited qualifications such as certificates, diplomas, advanced diplomas, degrees, graduate certificates, graduate diplomas and short courses.ABOUT THE ROLEYou will be accountable for supporting and maintaining network operating systems, servers, and storage platforms to ensure continuous availability, reliability, and stability of Chisholm’s Information Technology infrastructure environment.You will closely work with the Information Technology Services (ITS) team in designing, testing, and deploying IT standards and policies to Managed Operating Environments and assets via remote management tools. You will provide a detailed working knowledge of the administration and support of a server environment both on-premises and cloud this will include system installation and configuration, user administration, storage management, backup, disaster recovery and remedial maintenance, application of patches and change logs, security, performance monitoring systems optimisation, capacity planning, and management of system documentation.In addition to assisting with day-to-day second and third-level support and effectively troubleshooting issues, you will leverage your specialist expertise to offer sound advice in your domain. This involves going beyond immediate problem-solving.Your key accountabilities will be to:

Actively participate in capacity planning architecture planning and the recommendation of new technologies and equipment
Develop and implement technologies that can deliver and maintain core and non-core systems and applications
Installation, configuration and administration of the Server and Storage Infrastructure across multiple sites and the Cloud data centre with varied network infrastructure
Minimise IT Service Continuity risk to Chisholm by supporting a sustainable and reliable disaster recovery program including back-up, off-site storage and maintaining Disaster Recovery Procedures
Provide after-hours scheduled changes when required
Develop the capability of Chisholm’s Network Infrastructure for supporting staff and students in line with agreed Service Level Standards (SLAs)
Train Chisholm staff where required on IT infrastructure products and processes as these are implemented, to ensure the best use of capabilities by the business.

ABOUT YOUYou will have a relevant tertiary qualification in:

Degree and relevant post-graduate qualification in information systems, information technology, computing or similar and experience; or lesser formal qualifications with extensive technical experience
Information Technology Infrastructure Library (ITIL) V4 Foundation certification.

Crucial to your success will be your proven track record and experience working in an Azure Infrastructure, multi-tier architectures with load balancers, caching, web servers, application servers and networking implementation and your ability to closely work with IT partners to assist in designing scalable, cost-effective, efficient, and well-communicated solutions that meet the requirements of Chisholm and minimise impacts to Chisholm.You are highly motivated and can develop cloud security practices, and your experience with Office 365 and One Drive administration, Active Directory Federation Search (ADFS), Azure Active Directory and Single sign-on with conditional access controls, Active Directory and Group Policy administration and Windows 2012R2 server or above.BELONGING AND INCLUSIONChisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm’s culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and communities.We welcome and encourage applicants from diverse backgrounds to apply.We are committed to a fair and equitable merit-based recruitment process for all our candidates. If you have specific accessibility or support requirements please contact our People, Culture & Safety Team at .Aboriginal and Torres Strait Islander ApplicantsWe welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. If you have specific support requirements please contact our People, Culture & Safety Team at .Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.HOW TO APPLYApplications for this position close 2 pm Monday 29 April 2024.Applications should include:

a covering letter
curriculum vitae
contact details of three (3) referees.

Appointment to this position is subject to satisfactory completion of Safety Screening requirements including but not limited to:

valid Employee Working With Children Check
National Police Check
International Police Check (if applicable)
verification of unrestricted work rights in Australia, eg citizenship, passport or birth certificate
certified copies of qualifications and transcripts.

If you have any questions regarding the position or require further information please contact Monica Mariasingarayan, Head of Technology Services on 9212 5396.Chisholm reserves the right to withdraw an advertised position at any stage.

Chisholm TAFE

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