Reservations Manager
Shangri-La Hotels & Resorts
- Cairns, QLD
- Permanent
- Full-time
- Global brand with opportunity for growth and progression
- Discounts and benefits including staff meals, discounted parking and more
- Competitive Salary and bonus structure
experienced Reservations Manager, to join our Sales and Marketing team.
You will be supporting the Director of Sales & Marketing by overseeing
all activities relating to Reservations.The HotelShangri-La The Marina, Cairns is a luxury five-star hotel located beside Marlin Marina
and Trinity Inlet in the heart of Cairns. With 255 guest rooms, 18 function venues and
extensive food and beverage facilities, the hotel is part of a leading international
company with more than 100 hotels and resorts worldwide.The Role
- Extensive experience using Opera PMS is essential
- Previous experience in a Reservations/Front Office Management or
- Comprehensive understanding of hotel systems and revenue management
- Assist with enquires, bookings, liaising with key departments, establishing
- The ability to manage time efficiently with competing deadlines
- Strategic and tactical thinking to develop plans, establish goals and set
- Exceptional telephone technique with exceptional communication skills
- Performing qualify checks on existing bookings to ensure accuracy
- A competitive salary and management bonus scheme
benefits and F&B discounts across the group
- Duty meals provided in fully staffed and maintained staff canteen
- Five-star hotel in CBD location on the Cairns waterfront
- Shangri-La Academy offering lifelong development programs
- Other Staff discounts, offers and more!