Senior Project Manager
Paper Giant
- Melbourne, VIC
- $100,000-120,000 per year
- Permanent
- Full-time
- Ensure the successful delivery of complex research and design projects by managing resources to deliver to the agreed scope, budget and timeline
- Effectively and consistently communicate the project vision, objectives, risk, issues and status to clients, stakeholders and Paper Giant
- Educate clients and teams in various project management methodologies and draw on experience to optimise the project approach
- Work with the project team to define milestones and roadmaps for given projects and translate them into feasible and viable plans and requirements
- Schedule and communicate important events including internal project kick-off meetings, as well as client kick-off, showcases, and project retrospectives
- Lead project research operations, including recruitment of research participants and workshop support
- Ensure all projects are delivered to our high level of quality
- Proactively identify and communicate emerging client, team, project scope, or practice issues
- Demonstrate high levels of commercial acumen and seek to understand business priorities as a basis for decision making
- Interpret contracts and provide feedback to the business on potential risks
- Ensure effective project governance activities are implemented and adhered to, including project communication, risk mitigation, and scope definition activities
- Manage changes to scope thoroughly and in accordance with the contract
- Ensure visibility and consistency of project information through setup and maintenance of projects in our online systems, including Google Drive, Harvest, Slack and Forecast
- Develop meaningful relationships with clients and stakeholders of all levels, and confidently facilitate discussions to negotiate scope, trade-offs, risk and budget
- Lead presentations to small and large groups confidently and convey ideas and information in a clear and interesting way
- Generate leads or nurture new business opportunities with input of business leaders
- Consider what value we provide to clients and tailor the project approach to deliver client value and successful outcomes
- Encourage clients to work with us again by providing an excellent client experience
- Be comfortable with the ambiguity of working in a trans-disciplinary way, be positive and willing to try new things to support your teammates
- Work to create an environment in which everybody's voices can be heard
- Create opportunities to contribute to the studio practice and culture
- Minimum 3 years experience working in an agency or consulting environment in a Delivery Manager, Project Manager or Producer role;
- Experience leading complex projects and managing budgets in excess of $200k;
- Experience using a variety of project management methodologies and are able draw on this knowledge to recommend the best approach for your project and client;
- Familiar with online collaboration tools such as Miro and Slack and know how to use them as part of your working process;
- Can give thoughtful, constructive, actionable critical feedback;
- Have a learning mindset and will seek to understand strategic design practices and methodologies;
- Experience working in an agency or consulting environment;
- Fluent in written and spoken English; and
- Full and current working rights for Australia.
- Familiar with government procurement and can create detailed governance documentation that meets requirements;
- Can interpret contract clauses and provide feedback to the business on potential risks; and
- Familiar with human-centred design methodologies and mindsets.
- Why do you want to work at Paper Giant?
- What’s the most challenging project you’ve worked on in the past two years?
- What’s your ideal project, and what would your role be on it?