Data Centre Manager (NV1/NV2 Cleared)
CDC Data Centres
- Eastern Creek, NSW
- $115,000-135,000 per year
- Permanent
- Full-time
- Monitoring of the Data Centre environment via DCIM Tools, including rack level temperature & power, chillers, generators, switches, pumps and Data Centre power.
- Respond to Data Centre incidents 24 x 7.
- Management of assets within the Data Centre by maintaining an accurate list of Data Centre racks and hardware via DCIM Tools.
- Utilise DCIM Tools for capacity planning including physical space, power and network ports available in racks.
- Data Centre patch management including providing support to the customer.
- Data Centre security management including providing site access to people on the approved access list and escorting personnel during incidents and emergencies.
- Providing Data Centre infrastructure maintenance by working with the customer to confirm that maintenance contractors have performed scheduled maintenance.
- Contribute to Data Centre change management system inputs and action requests resulting from the change management system.
- Provide clear communication to management and tower delivery teams on incidents within the Data Centre.
- Perform approved Data Centre hardware installation, moves, adds and changes (IMAC).
- Co-ordinate 3rd party suppliers to meet project deliverables in a timely manner.
- Create and assist with the creation of service delivery and operational processes, procedures, and reports.
- Deliver services to adhere to ITIL and define ITIL best practices that can be incorporated into the operational running of the Data Centres.
- Provide support to the customer to assist with maintaining TIA-942 standards for the Data Centre.
- Keep current on best practice for Data Centre facility management.
- Meet CDCs service level agreements and assist the delivery team in meeting service level objectives.
- Act as the central point of coordination for all Data Centre related incidents.
- Follow correct site-specific delivery procedures and record management procedures to ensure information is accurate and handled correctly at all times.
- Comply with CDC’s Policies and Procedures (including appropriate use of internet, probity, and employment conditions).
- Other duties as directed from time to time.
- Experience providing services to Defence as part of Defence or Defence Industry.
- Ability to rack server hardware.
- Good knowledge of ICT hardware to assist with incident management.
- An understanding of networking and communications over copper and fibre.
- Ability to coordinate with multiple stakeholders.
- Ability to travel when required.
- Be available to work on call hours when required.
- Maintain the ability to work flexible hours when required
- ICT Hardware course or equivalent experience.
- Mechanical or electrical course or equivalent experience.
- Diploma in IT related course.
- ITIL certification.
- Understanding of TIA-942.
- Data Centre Infrastructure Management related course.
- Existing AGSVA Security Clearance at Negative Vetting 1 level with the ability to obtain and maintain Negative Vetting 2 level.