Consumer PR Specialist

TPG Telecom

  • New South Wales
  • Permanent
  • Full-time
  • 1 month ago
We've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.This opportunityThe External Communications Specialist will be responsible for planning, executing and supporting consumer and corporate communications across TPG Telecom's family of brands. The role will deliver a consistent and clear consumer narrative to raise TPG Telecom's profile and promote its products, services, people and core strategic objectives to customers and the market.Responsibilities
  • Create and implement proactive consumer media campaigns promoting TPG Telecom's family of brands, people, executives, products and services.
  • Develop media pitches, timelines and tactics in collaboration with the External Communications team and our PR agency.
  • Develop and maintain relationships with consumer, technology, industry and mainstream media and manage day-to-day media engagement.
  • Write and distribute media releases, key messages and Q&A documents.
  • Support External Affairs' issues and crisis response activities.
  • Align closely with TPG Telecom's consumer, brand & marketing teams.
  • Manage TPG Telecom's external corporate communication platforms (e.g. LinkedIn)
  • Work with the broader External Affairs team to address core industry issues including legislative reform, sustainability, infrastructure, regulatory and legal matters.
  • Provide specialist counsel to senior leaders and key internal stakeholders.
  • Collaborate with the Internal Communications team to ensure integration of all communication and stakeholder engagement activities.
  • Lead and prepare media coverage reports and regular updates, including managing the PR agency's biweekly, quarterly and annual coverage reports.
Knowledge and experience
  • Minimum five years' experience preferred.
  • Experience in a communications role, strong consumer media relationships and enjoys a fast-paced and ever-changing work environment.
  • Knows how to form and maintain long-term, professional relationships with internal stakeholders, media and influencers.
  • Previous tech/telco experience is an advantage.
  • Outstanding written and verbal communication skills.
  • Creative thinker and able to keep up with the demands of a 24/7 media cycle.
  • Highly motivated and able to operate independently.
  • Able to influence stakeholders at a senior level throughout the business.
  • Demonstrated project management skills.
Benefits and perks
  • Flexible hybrid way of working (from home and office)
  • 'Stay Connected Mobile' - Access to a free mobile plan
  • 'Stay Connected NBN' - Access to a free NBN 100 plan
  • 'Your Leave' - an additional 4 days of leave to be used whenever you like - every year
  • Access to TPG Learning Hub platform and internal development opportunities
  • Access to Corporate Partner Discounts
Bolder and better together!Don't meet every single requirement? We're ok with that. Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference!We're all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn't align perfectly with every qualification in the job description, we encourage you to APPLY NOW regardless. You may just be the right candidate for this or perhaps another similar role with us.We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.#LI-Hybrid #LI-LM1

TPG Telecom

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