Senior User Experience (UX) Designer
ResMed
- Sydney, NSW
- Permanent
- Full-time
- Understand and advocate for our users and their needs through building empathy, incorporating their behavior, attitudes, and emotions, leveraging research insights and domain analysis to craft meaningful solutions
- Represent UX as lead on a product team, partnering with Product Management and Engineering peers, collaborate with companion teams including Industrial Design, Tech Comms, Product Marketing, Consumer Insights, Brand
- Plan, facilitate and participate in discovery workshops and ongoing interaction with key stakeholders to develop user-centric solutions
- Develop concepts, sketches, wireframes, flows, journey maps, storyboards, and other design artifacts.
- Prototype and rapidly iterate semi-functional, lo- to mid-fidelity designs based on user research, acknowledging technical feasibility
- Facilitate the design process; including ideation sessions, design sprints, design studio; critiques and reviews, contributing to our global design system
- Assist with user research, usability tests, customer interviews, etc., develop success criteria, analyze results and provide recommendations
- Collaborate with other senior designers and leads to ensure a holistic and cohesive user experience across the ecosystem
- Act as a UX evangelist and champion for the team
- Mentor/coach other designers
- Strong online portfolio demonstrating user-centered design methods with examples of artifacts for digital, physical and/or services products e.g. lo-fi sketches, wireframes, flows, prototypes, storyboarding, journey maps, etc.
- Significant experience designing in an agile, fast-paced and collaborative environment alongside engineering and product management
- Fluent in modern collaboration, wireframing and prototyping tools
- Solid understanding of modern web principles (responsive grids, hierarchy, information architecture, navigation patterns, etc), user-centered design methodologies
- Familiarity with web technologies and their impact on feasibility of design solutions, familiarity with HTML, CSS, Javascript/JQuery, and cross-browser compatibility
- Proven track record in delivering delightful and easy-to-use products and services based on user needs, using research to validate design decisions
- Effective problem-solver, communicator, presenter, and negotiator
- Ability to manage multiple projects in a timely manner
- Bachelor’s degree in design, HCI, or equivalent professional experience as an interaction/user experience designer