Duty Manager

Shangri-La Hotels & Resorts

White Beach, TAS Hillside, WA
Permanent
Full-time

15 days ago

Shangri-La BoracayLocated in the country's premier beach destination, Shangri-La Boracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beachfront; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.As a Duty Manager, we rely on you to:

Ensure smooth operation on a daily basis
Enhance overall guest experience during their stay
Supervise and direct the Front Office team
Ensure all colleagues are kept up-to-date with hotel products and services
Monitor all arrivals and departures from a guest experience perspective
Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

We are looking for someone who:

Takes pride in being a hotelier
Is a self-starter
Is a friendly, helpful and trustworthy leader
Fully understands room operations
Fully understands front desk operations
Has experience in the same capacity with hotel background
Preferably comes from a hotel management-related education background
Has strong interpersonal skills

If you are the right person, what are you waiting for? Click the apply button now!

Shangri-La Hotels & Resorts

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