Operations Supervisor

Perth, WA
Permanent
Full-time

8 days ago

Reporting into the Area Manager - Customer Service and Logistics, the Operations Supervisor is responsible for overseeing the safe, efficient, and effective operations of the logistics, Facility upkeep, wash pad facilities and tool store at the Perth BranchRoster: Mon - Fri, 10.5 hours per day (including unpaid meal breaks)Location: Perth Airport, WAWhat you'll do:

Lead by example, consistently demonstrating company values through actions, decisions, and behaviour
Oversee tool store and material handling operations, ensuring safety, efficiency, and alignment with strategic objectives
Ensure compliance with Chain of Responsibility (CoR) regulations for all inbound and outbound logistics movements
Develop team capability in materials handling, including safe and effective loading and unloading of machines and parts
Provide operational support to service teams, including tool delivery, machine inventory management, and crane operations
Manage tool store inventory, calibration, and storage practices, driving continuous improvement and service quality
Assign tasks, monitor progress, and foster accountability to meet performance targets and operational goals
Recruit, coach, and mentor team members to build a skilled, motivated, and high-performing workforce

Skills and Experience:

Certificate IV or higher qualification in Leadership, Management, or a related discipline
Minimum 2 years' experience in operations or warehouse leadership roles
Proven ability to analyse data across multiple systems and platforms
Experience interpreting CAT systems and managing order tracking to meet stakeholder expectations
Strong conflict resolution skills with a track record of handling challenging situations effectively
Advanced communication skills, both written and verbal, with strong interpersonal capability
High-level proficiency in MS Office Suite and internet-based applications
Demonstrated problem-solving ability with a focus on meeting internal and external customer needs
Excellent time management and attention to detail, with the ability to manage competing priorities in a fast-paced environment

Optionally, you could include:

Knowledge of Chain of Responsibility (CoR) legislation
High Risk Work License (LF)

Our Benefits inclusive of but not limited to:

Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
Culture & Career - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
Employee Referral Program- Opportunity to receive a referral bonus up to $5000 for applicable roles.
Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & CommitmentWith over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.Reference Number : 4519At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success.WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.

WesTrac

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