About Our ClientOur client is a leading global manufacturer and supplier of premium residential and commercial HVAC and air-to-water heat pump systems. With a 25-year history in Australia, they have built a reputation as one of the industry's most awarded and trusted brands.Job DescriptionDiagnose and resolve technical issues in HVAC systemsProvide spare part selection support and technical assistanceOversee commissioning of VRF and QTON systemsDeliver training programs for service agents and contractorsConduct site visits and collaborate with regional managersSupport warranty processes, reporting, and technical data analysisThe Successful ApplicantQualified HVAC technician with extensive industry experienceConfident in diagnosing, commissioning, and resolving technical issuesStrong communicator with proven customer service skillsAble to balance business objectives with customer satisfactionFlexible to travel for site visits and training deliveryWhat's on OfferCompetitive salary package with company vehicle, laptop, phone, and uniform providedFlexible working arrangements (work from home, onsite, hybrid)Opportunity to represent one of Australia's most awarded HVAC brandsOngoing professional development, training, and career progression
