Rostering Administrator - Home Care Services NT
Southern Cross Care
- Fannie Bay, NT Darwin, NT
- Permanent
- Full-time
- Be the difference. Enjoy great rewards and benefits
- Full Time position available: 76 hours per fortnight
- Salary packaging to maximise your take-home pay
- Identifying and responding to client risk by using client alerts, attributes and
- Completing end of month checking processes in a timely manner ensuring accuracy of billing while meeting finance deadlines
- Logging and responding to all feedback and complaints efficiently enabling follow-up and action
- Assisting clients and families to understand service delivery
- Demonstrated experience in a similar administrative role
- Exceptional organisational and time management skills as well as sound problem solving abilities
- Strong interpersonal skills to negotiate effectively, mitigate conflict, establish trust and manage expectations
- Effective communication skills, both written and verbal
- Demonstrated initiative and ability to work with minimal supervision, whilst taking ownership of workload to meet deadlines
- Ability to use database and procurement systems for booking, reporting and administration purposes
- Basic knowledge of the requirements of the Aged Care Standards as are applicable to the role
- Business administration or Customer Service qualifications or equivalent at any level - desirable
- Applicants with previous experience within the Aged Care industry will be highly regarded
Applications close: 4pm on Wednesday, 13th March 2024