Senior Engineer
Singtel
- Brisbane, QLD
- Permanent
- Full-time
- Undertaking system analysis, technical design, implementation, and maintenance of solutions applied to customer’s environment to provide technical leadership in the execution of project implementation.
- Work with implementation teams and the customer, providing systems and network design and implementation support to ensure smooth and effective migration to new technology.
- Provide tech support to clients through dealing with sophisticated service queries and problems ensuring that customer expectations are clearly exceeded.
- Liaise closely with the Pre-Sales Solution Architects to ensure accurate prioritisation and service pricing of solutions.
- Ensure compliance with Optus Quality and Project Management Systems, Key Business Processes to maintaining high standards of technical and professional contribution to Optus.
- Tertiary qualifications in a computer science, information technology or related field.
- A proficient level and extensive hands on related technical experience with relevant vendor certifications in design, installation, and support of medium to large enterprise or campus networks complimented by experience in technical pre-sales and customer implementation.
- Experience in design-deployment of SD-WAN Technologies from Meraki, Viptela, Fortinet, VeloCloud, Aruba (Silverpeak) or Palo Alto.
- Proven knowledge and experience of routing protocols such as BGP, OSPF, EIGRP, IS/IS, plus available understanding and exposure to IPV4 and IPV6.
- Strong dedication to quality and support of quality assurance systems.
- Strong communication and interpersonal skills, customer relationship building skills, underpinned by high level analytical and problem-solving skills.
- Competitive salary and performance incentives
- Discounts to Optus products and services, and to over 400 retailers Australia-wide
- Training, mentoring and development opportunities (ask us about OptusU!)
- Up to five days of Volunteer Leave per year
- A “connected” day for you to use to connect to something you are passionate about
- Hybrid ways of working
- Centrally located and vibrant CBD office life, surrounded by a variety of facilities including restaurants and cafes.
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