
Payroll officer
- Rozelle, NSW
- $48.97 per hour
- Permanent
- Full-time
- Respond to enquiries regarding rostering, time and attendance systems, for e.g ServiceNow in a confidential, customer-focused manner.
- Accurately document and track all enquiries and actions taken to resolve them.
- Collaborate with internal and external stakeholders, including Deployment Officers, Operational Managers, Corporate staff, and Unit Managers, to ensure seamless operations.
- Ensure timely and accurate data entry and review of rosters for salary and wage processing.
- Actively engage in quality improvement initiatives to enhance rostering and time and attendance practices.
- Maintain data integrity and consistency across various rostering and attendance systems.
- Contribute to a collaborative, team-oriented environment aimed at delivering best practices and high-quality service to all NSW Government staff
- Proven experience with rostering and time and attendance systems (e.g., GovRoster, myShift, eTime, StaffLink, ServiceNow), and the ability to quickly learn new systems.
- Strong understanding of Acts, Regulations, Awards, and Agreements related to payroll and rostering, and the ability to apply these to determine staff pay outcomes.
- Demonstrated ability to deliver high-level customer service in a fast-paced, high-pressure environment.
- Strong analytical skills with the ability to interpret and synthesize information to identify issues and develop solutions.
- 5th largest supplier to the NSW Government
- Get paid weekly
- Rated 4.9/5 on Google Reviews with over 1100 5⭐ reviews for candidate feedback this year
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support