Eligibility Officer - Workers Compensation

• Assess and decide on workers’ compensation claims within a self-insured environment
• Navigate legislation to ensure compliance with all relevant workers’ compensation laws and regulations
• Work collaboratively with stakeholders including employees, management and medical providers
• Balance empathy with accuracy when evaluating eligibility and outcomes
• Drive positive impact by supporting safe and fair return-to-work pathways

• Proven track record – 3–5 years’ experience in workers’ compensation or case management
• Regulation ready – Solid understanding of workers’ compensation and self-insurance frameworks
• Strong communicator – Skilled in negotiation, relationship-building and clear communication
• Detail-focused multitasker – Highly organised with strong problem-solving and analytical skills
• Compassionate professional – Balancing decision-making with empathy and care

• Work your way – Flexible, virtual-first approach to support work–life balance
• Supportive culture – Diverse, collaborative and people-first environment
• Impact from day one – Be part of building a new operation with real influence
• Stay connected – Join employee-led social and interest groups beyond the workplace
• Grow and thrive – Access to ongoing career development opportunities

Fuse Recruitment