
Venue Manager
- Fortitude Valley, QLD
- Permanent
- Full-time
The ValleyWhat you'll get
- Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
- Receive Hotel benefits in rooms and our fabulous F&B outlets
- Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent
- Hail from Brisbane's fast paced modern standalone restaurant and bar scene
- Hands on and leads with purpose, demonstrating, training, and defining the expectations for the team
- Leading from the front, ensuring your team understand what exceptional looks like everyday
- Up-skilling and developing each team member specifically around premium product knowledge and service standards
- Accountability for day to day operations and business performance
- Ensuring each and every guest has a seamless and entertaining experience in our venue
- Finding growth opportunities, activation and delivery
- Effective financial management around Cost of Goods Sale, sales budgets and profits
- Effective stock management, quality improvement and reporting
- Leading a large team of passionate individuals to ensure that they are consistently delivering an exceptional experience to our guests;
- Maintaining a vibrant and inviting atmosphere, ensuring our venue is always immaculate;
- Ensuring that our focus is always on the guest and their experience;
- Managing strong financial controls as well as initiating and executing growth strategies to increase top line sales.
- Monitor service standards and procedures followed by team members and take action where standards not achieved including informal and formal performance management processes
- Proactively drive team morale and promote a productive and enjoyable team culture and environment
- Make decisions and take appropriate action in regards to problems or conflicts between team members
- Ensure optimum efficiency and achievement by focusing on business needs, setting priorities and maximising productivity and development of strategic organization goals that pertain to hotel and F&B operational performance and achieve business goals
- Implement and monitor feedback mechanisms to improve operations and the service culture
At Expr3ss! our vision is to connect awesome people with awesome jobs they will love and flourish in. That's all we do with your data… nothing else. We use cookies to speed loading our content from our Cloudflare Content Delivery Network, to remember usernames for any logins and to analyse our website traffic. You consent to these cookies by continuing to use our website. By completing a Job Application you consent to being contacted about your Application. Your information is never shared by Expr3ss! either with any other employers or any third parties. You may withdraw this consent at any time. Our full Contact Details, Terms, Conditions and Privacy Statement are available