Senior Administration Assistant

• Assist the Commercial Account Executives by processing incoming sales orders, providing support with pricing and technical enquiries and manage accuracy of internal pricing and product data.
• Provide quality customer service by demonstrating in-depth knowledge of available range of products, setting timeframes and keeping customer informed throughout each stage of the ordering process.
• Manage customer orders from start to finish, including responding to enquiries, processing sales orders, raising purchase orders and liaising with manufacturers regarding stock and delivery timeframes.
• Liaise with Customers and Account Executives to develop and manage a delivery schedule.
• Manage multiple Customers Nationally.
• Regularly communicate with manufacturers to ensure pricing and product information is accurate and update where necessary, as well as monitoring stock levels and availability.
• Ensure the DC’s are informed well in advance of any scheduled bulk deliveries due into the warehouse or out to customers.
• Provide assistance and training to more junior members of the team.

• Mandatory: Previous experience in coordinating service and/or administration.
• Knowledge of white goods and understanding of plumbing products highly desired.
• High computer literacy with experience using G-Suite.
• Excellent attention to detail.
• Excellent written and verbal communication skills.
• The ability to analyse technical data and make product recommendations.
• A team player.
• Excellent organisational and time management skills.
• Ability to work under pressure and prioritise tasks effectively.
• Ability to manage and communicate with internal and external stakeholders.

• Permanent full-time position
• Monday - Friday
• We're presently situated in Rosehill, but by the end of 2024, we'll be transitioning to our state-of-the-art facility in Kemp's Creek.
• Free onsite parking
• Rosehill, Sydney offers a range of facilities for workers including business parks, access to Parramatta CBD, recreational amenities, dining options, educational institutions, and healthcare facilities.
• Indulge in a monthly breakfast BBQ, where you can start your day with delicious food and connect with colleagues in a relaxed and enjoyable setting.
• Showcase your table tennis skills in our exciting ping pong tournament, where friendly competition and team bonding go hand in hand.
• Transport team members receive a personalised dock plate and DC Team Members receive an aisle plate to celebrate their 10-year anniversary.

Winning Appliances