
Intune and Azure Cloud Engineer
- Canberra, ACT
- Permanent
- Full-time
- Design, deploy, and manage Microsoft Intune for modern unified endpoint management (MDM & MAM) of Windows, macOS, iOS, and Android devices.
- Utilize Windows Autopilot for zero-touch, "out-of-box" device deployment.
- Develop and enforce endpoint compliance policies, integrating with Azure AD Conditional Access to enforce a Zero Trust security model.
- Design and implement comprehensive monitoring strategies using core components of Azure Monitor (including Log Analytics Workspaces, Application Insights, and Alerts).
- Configure metric alerts and log alerts, integrating them with Azure Action Groups, ITSM tools (e.g., ServiceNow), or Microsoft Teams/Email for timely notification.
- Establish health and performance baselines and set up proactive alerting for key resources like Azure VMs, AKS, and databases.
- Design, implement, and manage disaster recovery solutions using Azure Backup to protect Azure VMs, on-premises servers (using MARS agent), SQL Server, SAP HANA, and file shares.
- Configure and manage Recovery Services Vaults, define backup policies (frequency, retention), and conduct periodic restore tests to ensure data recoverability.
- Manage cost optimization and storage configuration related to Azure Backup.
- Understand and potentially work with Azure Site Recovery (ASR) for workload migration and disaster recovery.
- Leverage Azure Automation Accounts and Runbooks to automate routine operational, remediation, and reporting tasks.
- Continuously optimize the cost-effectiveness and performance of monitoring and backup solutions.
- Perform additional duties as assigned.
- Minimum 5 years of IT operations experience with Intune and Azure Monitor and Azure Backup.
- Intune: Proficiency with Autopilot, compliance policies, configuration profiles, and integration with Conditional Access.
- Azure Monitor: Hands-on experience authoring KQL queries, configuring alerts, and building monitoring Workbooks.
- Azure Backup: Practical experience configuring and managing Azure Backup to protect both Azure and on-premises workloads, including performing restore operations.
- Excellent troubleshooting skills with the ability to analyze complex, cross-domain problems (e.g., Why did the backup fail? Why was access blocked due to a non-compliant device?).
- Outstanding communication and collaboration abilities.