Medical Receptionist

I-MED

  • Geraldton, WA
  • Permanent
  • Full-time
  • 5 days ago
About this roleOur busy clinic in Geraldton is currently seeking a Medical Receptionist to join the team.The role is a full time position working Monday to Friday, between 7:45am-5pm with a 45 minute lunch break. Longer days means this role works a 9 day fortnight!Role Overview:As a Medical Receptionist, you will be the first point of contact for our patients.Your responsibilities will include:
  • Greeting patients warmly and assisting with check-in procedures.
  • Answering emails and phone calls promptly and handling inquiries professionally.
  • Advising patients of preparation prior to relevant scans.
  • Billing procedures – private, Medicare, workers compensation and DVA.
  • Collaborating with clerical and technical staff, radiologists, and referrers.
You will also have the opportunity to be trained as a contact centre agent to assist as required:
  • Answering phone calls promptly and handling inquiries professionally.
  • Multi-tasking across platforms and managing the appointment calendar
What we're looking for:✅ Clear verbal and written communication skills.✅ Strong organisational abilities to manage appointments and patient flow.✅ Confidence working across multiple screens and systems.✅ Availability to work a Saturday shifts every 6 weeks – either 9am-12pm or 8am-11am.What we can offer you:🌱 Wellbeing benefits
  • Access to free counselling through our Employee Assistance Program for you and your family
  • Receive discounted or bulk-billed services for you and your family
📚 Learning and development
  • Comprehensive training to help you put your best foot forward in the role
  • Career opportunities across our diverse Network
🏠 Workplace Experience
  • Collaborative and inclusive team with a great culture
  • Free parking onsite
  • Lots of uniform options to suit your preferences at no cost to you PLUS annual top ups
  • Supportive management that values your well-being
💵 Compensation
  • Industry-competitive salary and benefits package
  • Annual Remuneration Review
With over 250 clinics and 4000 staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.Don't know much about Radiology? Learn more about what we do .How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.I-MED Radiology is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.You can learn more about other opportunities .

I-MED