Case Manager
- Broadview, SA
- Permanent
- Full-time
- Ensuring that clients receive the best care, with consideration and identification of their goals and plans to work towards them.
- Supporting individuals to formulate their goals and aspirations prior to their NDIS planning meeting.
- Actively participating in team meetings and case conferences
- Ensuring timely and accurate record keeping and compliance with all relevant policies & procedures.
- Writing up care plans and agreements in collaboration with the client and stakeholders.
- Ensuring that services offered by SACARE are person-centred and are tailored to meet individual requirements.
- Increasing client opportunities to enhance their quality of life, independence and community inclusion.
- Monitoring, reviewing and evaluating the services provided to clients through a range of quality improvement measures to ensure client service plans, programs and services are of an appropriate standard.
- Responding to client feedback and reports regarding client issues and managing outcomes.
- Compliance with SACARE policies and procedures to ensure a safe working environment and detailed, timely incident reporting
- To provide case management in a holistic and individualised manner, working within a person-centred framework.
- Qualifications in Community Services (or relevant demonstrated experience).
- Excellent administrative, time management and organisational skills.
- Demonstrated experience working within the Disability sector (or Community Services sector), including knowledge of NDIS and DHS standards.
- Understanding of up to date Disability related legislation, policy and processes
- Ability to work collaboratively and influence a range of internal and external stakeholders at different levels.
- Demonstrated ability to work autonomously whilst using initiative and problem-solving abilities.
- High degree of professionalism, optimism and resilience.
- Excellent interpersonal and communication skills with the ability to work with individuals from all socio-economic and cultural backgrounds
- Current unrestricted Driver’s Licence, NDIS Workers Check & Working with Children’s Check