
Insurance Broker - Administration Support
- Sydney, NSW
- Permanent
- Full-time
- Provide administration support to our Account Brokers regarding client insurance/risk needs
- Communicate with clients via phone, email and face-to-face meetings to support their insurance needs
- Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations, endorsements, certificates of currency, cancellations, creating renewal reports
- Prepare, lodge, and invoice insurance policies in an accurate and timely manner
- Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties
- Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers
- Enhance the client experience through outstanding customer service
- Experience supporting Senior Brokers with their client accounts (highly regarded)
- Client service, underwriting, claims or insurance broking experience (highly regarded)
- Experience across general insurance products (highly regarded)
- Tier 1 insurance qualification or willingness to achieve this qualification upon commencement
- Strong communication, problem solving and analytical skills
- Excellent attention to detail
- Desire for professional development through ongoing training