Travel Consultant II
- Australia
- Permanent
- Full-time
- Search and confirm travel reservations for our corporate clients, using various forms of communication modes, including phones, email and live chat
- Strong understanding of a client travel policy and can consistently provide consultation to the customer
- Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Proven experience as a travel agent, with a minimum of three (3) years' experience working for a travel management company on managing corporate travel arrangements
- Mid to advanced level skills in GDS Sabre - we provide dedicated training in Sabre too!
- Willingness to flex from time to time on roster start and finish times
- Strong verbal and written communication skills in English
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Must have full working rights in AU
We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about .Your life at BCDWorking at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of .You'll be offered
- Opportunities to grow your skillset and career through our learning and development platforms and other curated learning pathways and this starts with a detailed onboarding and induction when you start!
- Celebrate your birthday - 1 day Birthday leave each year
- Access to the company's Employee Assistance Program
- Salary Sacrifice Options
- Education Assistance Opportunities
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated - Be You at BCD!