Warehouse Operations Manager - 3PL
DHL
- Victoria
- Permanent
- Full-time
- A world class training program to expand your skillset and drive your career forward
- Annual bonuses and merit reviews to ensure you are rewarded for your contribution to our success
- Staff engagement opportunities including monthly site lunches, competitions, and events
- Employee of the month and employee of the year recognition
- Impressive staff discounts for many of our customers who are an essential part of everyday life including great discounts on footwear and apparel.
- Manage and control operations for the customer, ensuring a safe working environment coupled with cost effective operational activities
- Instill, drive, and manage a safety first culture by promoting and auditing safe work practices and training measures which create a safe operating environment and results in the prevention of unsafe conditions and the elimination of accidents.
- Ensuring Customer satisfaction through excellent service delivery supporting
- Build and maintain positive relationships with customer and stakeholders, both internal and external
- Maintain location and inventory accuracy and increase productivity streams
- Employees and performance management
- Ensure customer's annual business plan including revenue, profit and service levels are met and correct action is taken to rectify
- Extensive experience in Distribution Centre Management ideally gained from within a 3PL environment
- 5+ years' managing teams with strong leadership experience
- Exceptional end to end knowledge of Supply Chain Operations with a strong background in labour planning, cost management and improvement opportunities
- A passion for health & safety with tangible experience of improving the safety culture on site
- Excellent people management skills with the ability to influence across a broad spectrum of internal and external stakeholders
- Outstanding customer relationship attributes and a strong customer service focus
- Highly developed conflict resolution and negotiation skills
- Strong experience with WMS - ideally SAP or Manhattan systems