Product Manager

• Lead discovery to identify and validate customer problems through research, interviews, and data analysis.
• Translate insights into a clear roadmap and prioritize initiatives based on impact, effort, and strategic alignment.
• Participate in build vs buy decisions to ensure we deliver the best solutions for customers and the business.
• Keep ahead of market trends, customer needs, and competitive moves to inform product direction.

• Partner with engineering to design scalable, technically feasible solutions that align with product vision.
• Collaborate with design to ensure user workflows are intuitive, consistent, and meet high usability standards.
• The squad includes a Product Designer and cross-functional stakeholders across two regions. Flexibility to work asynchronously and effectively in a distributed team is essential.
• You will be part of an optimistic, high-performing squad with strong ownership and accountability, where you can make an immediate impact without needing to uplift or transform team performance.
• Facilitate discussions to resolve design/technical trade-offs while keeping delivery on track.
• Align with sales, marketing, enablement, and customer success to deliver seamless go-to-market launches.

• Own and manage the backlog, user stories, and acceptance criteria to ensure clarity for development teams.
• Drive delivery through Agile processes, proactively removing blockers and managing dependencies.
• Measure success using product analytics, customer feedback, and business impact, iterating where needed.
• Make timely decisions in ambiguous situations, balancing speed, quality, and scope.

• 4+ years of experience as a Product Manager in a SaaS B2B or enterprise environment.
• Demonstrated success in delivering end-to-end SaaS products from concept through launch.
• Strong technical fluency - able to participate in architecture trade-offs with engineering.
• Highly skilled at working across product, design, and engineering with a shared sense of ownership.
• Strong problem-solving ability, comfortable making decisions with incomplete information.
• Experience with analytics tools (e.g., Pendo) to track product usage and guide decisions.
• Familiarity with Agile ways of working, backlog prioritization, and sprint planning.
• Proven ability to manage a high volume of incoming customer requests, identify minimum viable improvements, and prioritise enhancements that maximise impact while optimising team capacity.
• (Preferred) AI is at the core of everything we do, from leveraging large language models (LLMs) to building AI-driven experiences to implementing fully agentic AI systems. Experience with AI product development, particularly in these areas, is highly desirable.
• (Preferred) Experience in legal tech or other compliance-heavy industries.

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