
Disability Administration and Reception
- Joondalup, WA
- $37.36 per hour
- Temporary
- Full-time
- Manage and resolve matters by actioning planning tasks
- Resolve customer enquiries, provide information and/or referring customers to appropriate government or community services.
- Manage the team shared email inbox, appointments and telephone enquiries.
- Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertake research and investigation activities and prepare associated reports and correspondence.
- Undertake a range of data entry activities and ensure follow up is completed.
- Receive and record complaints and other feedback
- Previous experience in an Administration, Reception, or similar role
- Intermediate to advanced proficiency in using MS Office Suite
- Excellent stakeholder management and customer service skills
- Ability to handle multiple tasks with competing priorities
- High attention to detail
- Australian Citizen
- Passionate about supporting people living with disability
- 12-months casual temporary assignment
- ASAP start date pending clearances
- Full-time hours, Monday to Friday
- $37.36 per hour + super
- Joondalup WA Location