Ecommerce Merchandise Manager - 12-month FTC

• Leading partnerships across David Jones & suppliers to ensure David Jones has remarkable website merchandising standards that continue to evolve as customer shopping behaviors evolve
• Understand customer shopping behaviors via multiple data points to make data driven decisions on improving website merchandising and product discovery
• Bringing our merchandise product to life on our E-commerce channels by ensuring all products are accurately categorised in our online hierarchy to support trade KPIs and customer experience
• Maintain and ensure all products are optimised and enriched with relevant information to ensure discoverability via Site Search, Brand, Category, & Site navigation
• Maintain and establish e-commerce merchandising best practices across departments
• Manage and ensure completion of enriched & optimised product attributes including title, description, and other relevant features & benefits
• Establish and maintain consistent product imagery across products in line with web guidelines
• Work with the User Experience team, and external data agencies to continue to optimise product category navigation
• Manage product, brand, and category optimisations in line with Trade planning across all departments and supporting with key trade stakeholders
• Support stakeholders across the business to supply online products via PIM
• Bringing new brands to the website setting them up for ongoing trade success
• Stay across SEO best practice and ensure team adherence to improved optimisation briefed by internal SEO team or external agencies
• Assisting the Ecommerce Trade team with any optimisations needed to drive trade success
• Supporting Trade and Operations teams to align with business priorities and improved ways of working
• Assisting with the setup of key marketing campaigns, ie Black Friday, Boxing Day, Click Frenzy.
• Develop and support a team of junior talent to create best practice processes and establish consistent ways of working to drive optimal business and customer outcomes

• Background and experience in a similar role
• An understanding of the Ecommerce landscape in Australia and other similar markets
• Understanding of SEO and how product information feeds into SEO strategy
• Strong activation skills and a desire to execute flawlessly
• Ability to develop and support a team
• Impeccable attention to detail
• Create and maintain guidelines to improve ways of working
• Knowledge of site search and product attributes to support accurate results
• Fastidious organisation and time management skills
• Problem solving skills
• Excellent verbal and written communication skills

• Unique opportunity to be part of a highly engaged, successful team, focused on the transformation of an iconic Australian brand
• A competitive remuneration package including performance-based incentives
• Hybrid working arrangements in office and from home that provide appropriate work/life balance
• Parental leave policy of 18-weeks paid leave for the primary carer, and 3-weeks paid leave for the supporting partner
• Generous employee discounts across David Jones and access to partner benefits
• An additional day of leave for your birthday along with time to support charitable work
• Opportunities to support community partnerships across our Corporate Social Responsibility program
• Be a member of a company committed to sustainable practices, driving change in the retail landscape
• Ongoing training and development to pursue individual ambitions

David Jones