Job DetailsAbout the companyThis Australian Owned company is a leading supplier to the residential building industry. With an outstanding reputation, they pride themselves on supplying high quality products and service. They have a fantastic small team working in their office located in Ballarat.About the roleWe are now seeking an experienced Customer Service Officer to join their team. The successful candidate will commence as an on-hired employee, working 38 hours a week. Commencing at 8:30am.You will be reporting to the Sales Manager, and be responsible for a range of customer service and administrative duties. The right person will have a "can-do" attitude and high personal performance standards. You will be able to deal with difficult situation and make decisions.Duties
Provide a high level of customer service via phone and adhere to quality standards
Confirm orders and deliveries, respond to enquiries and resolve issues
Process orders and use of computer systems
Support the sales team and act as a first point of contact
Maintain systems and records
Skills and Experience
Excellent attitude and team player
Able to effectively communicate with customers at all levels
Strong computer skills and proficient using MS Office suite
Customer service experience (building industry advantageous)
Attention to detail and organisational skills
Ability to work alone
How to applyIf you have the desired skills and are looking to make your next career move, please click APPLY now.
