Service Operations Lead
- Brisbane, QLD
- Permanent
- Full-time
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO6
Workplace Location Brisbane Inner City
Job ad reference QLD/RSHQ658169
Closing date 17-Sep-2025
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Permanent
Contact person Justin Darr
Contact details 0499 569 971
Access the**PREVIOUSLY ADVERTISED AS RSHQ630187 Service Operations Lead - PREVIOUS APPLICANTS WILL NEED TO REAPPLY**Reporting to the Technology Infrastructure Manager, the Service Operations Lead is responsible for ensuring effective operations of digital, information and technology services, aligned to the ITIL framework. The role is an escalation point for incident and request management and a key interface for the business, ensuring that operational requirements are prioritised and addressed in accordance with business needs and best practice.The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.
- Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).
- Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.
- Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.
- All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 182 of the Public Sector Act 2022.