
State Operations Manager NSW
- New South Wales
- Permanent
- Full-time
Based at the company's Northern Shore office, you'll oversee operations across four NSW sites, including Sydney, Newcastle, and Canberra. You'll lead a large and diverse team of over 100 people across drivers, warehouse staff, supervisors, and planners all working in a high-pressure, fast-response environment.Key Responsibilities:
- Lead and inspire large, multi-site teams in a 24/7 delivery environment
- Oversee the safe and timely delivery of critical healthcare products
- Manage performance, service levels, safety, and operational KPIs
- Drive continuous improvement across people, process, and technology
- Scale teams effectively to support ongoing growth and service expansion
- Navigate the challenges of unpredictable delivery schedules
- Maintain and grow key client relationships in the medical and logistics space
- Integrate new team members during acquisition and growth activity
- Proven success leading large-scale operations, ideally in time-critical industries or healthcare, logistics.
- Experience managing complex, multi-site teams in high-volume environments
- Strong people leadership capable of leading with clarity and care
- Ability to balance daily operations with transformation initiatives
- Operational problem-solver who thrives in pressure and ambiguity
- Experience working with large contractor workforces is a plus
- A calm, commercially-minded approach to navigating change
- Senior operational leadership role in a purpose-led organisation
- High levels of autonomy with national visibility
- Supportive, collaborative culture focused on performance and care
- Opportunity to lead through a phase of meaningful growth and innovation
- Competitive salary package and career development opportunities