Customer Service Admin Support for a Construction and Landscaping Services in Australia (Home Based Part Time)
- Noranda, WA
- Permanent
- Part-time
- Monitor and respond to inbound leads via phone, email, and online enquiry forms on the same day they come through. It is very important that we contact new potential clients straight away before they contact other services.
- Conduct initial screening calls with potential customers (e.g., access checks, pool type, job requirements).
- Book and schedule site visits/quoting appointments in the business calendar via google calendar
- Answer messages in Facebook business pages when people ask for details.
- Maintain accurate records of customer details and enquiries.
- Provide professional and timely communication to ensure excellent customer service.
- Support with general admin tasks as required.