Assistant Centre Manager
Belgravia Leisure
- Portland, VIC
- Permanent
- Full-time
- Great career paths and development with an entrepreneurial organisation
- Free access to the centre
- Take the next step in your aquatics and leisure career!
- Ensuring that the team of site staff are operating effectively to deliver a safe, patron friendly site always open for use.
- Management of sales, retention, guest experience, customer service and health and fitness.
- Ensure that patron feedback is acted on and, over time, reduce any negative perception communicated by patrons regarding site operations.
- Ensure that the physical appearance of the site is faultless and ensure that the site is maintained to high safety standards. Aim for a model site with zero injuries
- Adhering to the OH&S processes and management systems provided by Belgravia and legislative regulatory standards
- To assist and support the Centre Manager in the growth of the membership base at the centre by generating leads whilst ensuring to provide professional service to both existing and prospective members
- Management experience
- Financial management experience, particularly around sales, growth & retention of memberships
- A strong background in Learn to Swim programming
- Experience in member sales and retention, and understanding a centre’s operation
- HR management experience
- Working with Children (or equivalent)
- National Police Check
- Current First Aid Certificate (Level 2)
- Current CPR Certificate
- 3 plus years’ experience in assisting/managing and operating a facility in the leisure or other comparable service related industry
- Aquatics industry experience