Family Support Specialist
- Bankstown, NSW
- Permanent
- Full-time
We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.
Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.Job Description
- Based in Bankstown, on the lands of the Cabrogal People
- Full-time, max-term until June 2026
- $80,000 per annum + 12% Super + Generous
As a Family Support Specialist, you will work alongside families of young children with disability or developmental delays to ensure they feel empowered and equipped to navigate the NDIS and maximise the support available to their child. This role plays a vital part in creating positive, lasting change in the lives of children and families by helping them build capacity, set goals, and access the right services.You will:Build trusted relationships with families and service providersSupport families to understand, implement and review their child’s NDIS planFacilitate plan reassessments and monitor progress toward individualised goalsProvide practical guidance and emotional support, especially during challenging conversationsMaintain accurate documentation and manage administrative tasks efficientlyTo view a copy of the full Position Description, please click or visit the Each careers page at , navigate to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’, and search for this position.
For further information about the position, please contact Cammie Dinh (Talent Acquisition Business Partner) via cammie.dinh@each.com.auWho we’re looking for
We’re seeking someone with:Exceptional customer service and a strong family-centred approachExcellent communication skills to simplify complex information for familiesExperience in early childhood education, administration, or customer serviceAn understanding of the NDIS and its impact on families of children with additional needsConfidence using technology and online systems, including telehealth toolsWhat will make you stand outPrevious experience working with children with developmental delays or disabilityUnderstanding of child development and/or early childhood interventionWhat’s in it for you
At Each you’ll be supported to be your best. We provide:Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.Flexibility That Works for You
Balance your way – Flexible work arrangements to help you juggle work and life commitments.Great Pay & Perks
Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.Career Growth & Learning
Endless career opportunities – With over 200 programs across QLD, NSW, ACT, and VIC, there are plenty of pathways to progress.Your Wellbeing Matters
Free, confidential support – Our Employee Assistance Program is available for you and your family.Applications Close: Sunday 31st August.Additional InformationNext Steps in the Hiring Process
Thank you for your interest in joining Each! To learn more about next steps, please check out ourWe are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.Didn’t find the perfect role today? Stay connected by joining our — be the first to hear about new opportunities at Each!