
Account Executive - Premium Services
- Sydney, NSW
- Permanent
- Full-time
Work Authorisation for Australia: Must be authorised to work in Australia without requiring sponsorship now or in the futureMeet the TeamThe Integrated Software and Services Provider Sales team focuses on delivering expertise to accelerate and de-risk technology transformations for clients.You will work with Sales account teams, core services specialists, architecture specialists, renewals team, the CX organization and Practice Delivery & internal cross-functional teamsYour ImpactAs an Account Executive - Premium Services for a set of named accounts, you will lead all aspects of the customer account with respect to Cisco Premium Services/Advanced Services and drive the execution of customer facing activities to conclusion in a quality, timely, and accurate manner.
- Handle service pricing and margins according to agreed upon terms and work with cross functional teams.
- You will plan and prioritize sales activities and customer/prospect contact towards achieving business objectives around Advanced Services
- You will collaborate with cross-functional teams to create and lead account plans using all relevant data.
- Identify customer business issues, challenges, care-abouts
- You will communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
- 5-10 years of sales experience in Telco/Service Providers with proven track record in either direct and channel sales, especially in closing large strategic deals
- Subject matter expert on Technology & Cross-Architecture solutions/Services and business development mentality
- Proficient in selling solutions to large customer with a deep understanding of Telco buying cycles
- Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.
- Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
- Negotiation skills: Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support one's proposal.
- Critical Thinker: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgement.