Medical Receptionist / Booking Consultant
Jones Radiology
- Mount Barker, SA
- Permanent
- Full-time
- Realise your potential with a leading Medical Imaging Practice!
- Permanent full-time or part-time role with a committed and dynamic team
- Receive extensive training to deliver exceptional patient experience
- Competitive remuneration and a range of employee benefits
- Welcoming patients to our clinics and completing the arrival process.
- Completing the patient post-appointment billing process and other in-clinic duties.
- Interacting with patients and referrers to schedule a range of medical imaging appointments.
- Responding to calls & enquiries in a timely, professional, and caring manner.
- Providing excellent customer service and patient care, whilst minimising patient effort.
- Developing and maintaining strong working relationships with patients, referrers, staff, and managers.
- Strong customer service skills, including active listening and objective questioning.
- Demonstrated customer service experience, previous medical reception experience is highly regarded but not essential.
- Intermediate to advanced computer skills and sound systems navigation skills.
- Demonstrated experience using multiple programs simultaneously.
- Demonstrated initiative and willingness to learn.
- Excellent problem-solving, interpersonal and communication skills.
- Ability to work autonomously and in a team environment.
- Strong attention to detail.
- A competitive remuneration package with flexible work options.
- Jones Radiology acknowledges the importance of supportive parental leave options, with generous paid leave provisions and access to phased return to work.
- The opportunity to join diverse and high-performing teams who specialise in what they do, and how they do it.
- A culture of ongoing learning, opportunities for career advancement, continued growth and development.
- A wellness program that includes access to fitness facilities, well-being tools and confidential counselling services.
- Bright and contemporary work environments with individualised team cultures and social events to encourage connection and collaboration.
- Practice-wide events including an Annual Dinner, Family Picnic, Staff Conference and holiday celebrations.