Area Manager - VIC
Nando's
- Melbourne, VIC
- Permanent
- Full-time
- Bring your whole self to work and be part of a diverse, inclusive team.
- Join a purpose-led business with a global brand and a cult following.
- Career development, regular social events and flexible working arrangements that support your lifestyle.
- Win the Hearts and Minds of External Customers.
- Drive team member engagement through positive visible leadership and modelling of the Company Values.
- Coach and lead Restaurant Management to build people capability within their restaurants, utilising the recruitment, selection and learning and development systems and tools while developing a diverse people pipeline for future growth within the area.
- Work with restaurant teams to integrate safety processes in restaurant so that safety is always top of mind.
- Lead the Area’s team to consistently deliver high levels of service in every restaurant.
- Effectively manage any restaurant issues including operations, human resources, marketing and/or supply chain purchasing within the area.
- Coach and lead the team to:
- Highlight any opportunities to win additional customers and or sales.
- Engage and build strong relationships with local communities.
- Improve sales through operations excellence, LAM and restaurant involvement.
- Ensure that restaurants achieve on or above target profit results through effective control of operating costs including:
- Gross Profit
- Cost of Labour
- Other operating costs
- Ability to manage the overall operations of multiple restaurants and customer service.
- Track record in aligning and developing engaged, motivated and empowered teams that are customer focused.
- Sound financial capabilities within all areas of restaurant profitability.
- Track record in achieving KPIs, particularly sales and profit with experience as a Restaurant Manager/Manager with On or Above Target results.
- Self-motivated individual with initiative and attention to detail.
- Demonstrated ability to identify and develop talent.
- Demonstrated ability to build effective relationships and engage key relationships both internally and externally.
- Demonstrated ability to work autonomously, problem solve, make sound decisions under pressure and manage time effectively.
- Vehicle and current driver’s license.