
Field Engineer 3 - Sr Tech Field Eng
- Canberra, ACT
- Permanent
- Full-time
- Receipting and tracking of ICT assets, assets, and stock requirements, such as consumables, both Low and High Side, both domestic and international.
- The management of inventories, invoices, registers.
- Performs server and storage break and fix.
- Provides support for Enterprise products
- The preparation and dispatching of ICT assets, assets, and stock requirements, such as consumables, both domestic and international.
- The application of asset information to ICT asset systems (i.e. asset tags, serial numbers, bar codes, user persona, processor speed, RAM, system model, Image revision, etc.).
- The monitoring and application of Remedy (Service Management Tool) updates and requests, such as the maintenance of all Configuration Management Database (CMDB) creations, updates and responding to asset-related service requests.
- The conduct of initial configuration/imaging of all in-scope OS/devices, iOS devices, android devices and Apple Macs.
- Forklift licence qualification.
- The receipt, monitoring, and tracking of the decommissioning of all in-scope OS/devices, iOS devices, android devices and Apple Macs as needed.
- NV2 Clerance is required for this role.
- 4-6 years of hands-on technical experience
- Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school/universities and/or applicable related technical experience.
- Bachelor’s degree or Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school/universities and/or applicable related technical
- Asset Management data analysis
- Data cleansing and maintenance
- Asset Management reporting (including narrative to reporting trends)
- Client support for ITSM tool upgrade