Account Manager - Expression of Interest
- Melbourne, VIC
- Permanent
- Full-time
- Acting as a ‘solutions expert’ in helping customers with their unique business issues and strategic initiatives – become a trusted advisor
- Work on developing detailed plans on how customers can best partner with MRI AND ensure this plan is executed
- Confidently conduct client presentations, meetings, demonstrations and promote MRI at industry conferences and trade shows as required
- Working with the broader sales team to share ideas, knowledge and business development strategies to ensure our approach is aligned across the business
- Driving and managing the sales process - targeting retention, expansion and net new opportunities, identifying client solutions, building and maintaining customer relationships, supporting/ scheduling software demonstrations, negotiating and administrating opportunities within your assigned account list
- Facilitating the sales administration process in SFDC and Hubspot
- Design account strategies and work with leadership and marketing to achieve short and long-term sales goals for targeted clients
- Schedule / deliver valuable and confident presentations to existing clients / prospects
- Develop detailed account mapping to ensure aligns with relevant goals
- Develop and implement integrated sales strategies in conjunction with other business units on shared opportunities
- Exceed assigned annual sales / retention quotas through upsell, cross sell and new sales
- Handle the contracting process and sales administration (SFDC)
- Maintain relationships with existing customers through online and face to face interaction
- Understand MRI’s positioning in the market and be well versed in product differentiators and strengths with a view to expand client footprints across your accounts
- Maintain a healthy pipeline, excellent record keeping and forecast reporting
- Represent company at trade association meetings to promote products
- All other duties and responsibilities as assigned
- 3 + years of strategic sales/account management experience in Proptech software industry or similar
- Residential Real Estate experience preferred, yet not required
- Demonstrated track record in adding value through client relationship in order to increase the revenue over a sustained period, exceeding sales targets with ability to work with the key stakeholders
- Ability to engage with C suite confidently and interpret / convey MRI’s mission
- Excellent verbal and written communication skills
- Confidence in presenting to clients / prospects
- Ability to operate in a very fast paced environment with multiple priorities
- Good understanding of technology and ability to absorb new systems and processes
- Bachelor’s degree in business, marketing, or related discipline preferred, yet not required
- SFDC AND Hubspot experience preferred, yet not required
- MRI is an industry leader that has experienced double digit revenue growth year over year
- We provide great internal sales support including marketing support
- Base salary and uncapped commission. Flexible working arrangements
- Annual performance-related bonus
- 6x Flexi Fridays: knock 2.5 hours off your day on a Friday
- Me Days: an additional 3 days of leave each year to qualifying employees
- Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!