Senior Engineer Field Ops

• Install, configure, maintain, and repair equipment/systems at customer sites.
• Diagnose and resolve technical issues promptly.
• Provide customer training, on-site support, and accurate service records.
• Ensure compliance with safety protocols.
• Build strong customer relationships and stay updated on product/industry knowledge.

• Oversee facility operations, maintenance, and compliance with safety, building, and environmental standards.
• Manage budgets, space utilization, and inventory of assets/equipment.
• Plan renovations, emergency response, and sustainability initiatives.
• Ensure facility security and minimal disruption to operations.

• Manage inventory of parts, tools, and equipment; predict future needs.
• Ensure timely procurement, stock accuracy, and prevent shortages.
• Track inventory via systems and provide regular reports.

• Foster collaboration, resolve conflicts, and ensure transparent communication.
• Coach and guide team members to drive productivity and engagement.

• 3-4 years of experience in installation, maintenance, and repair of technical equipment or systems, including diagnosing and resolving issues.
• Proven experience in inventory management, procurement, and supply chain operations, including working with inventory management systems preferrred
• Hands-on experience in data governance, quality monitoring, and analytics, with knowledge of compliance standards in data management.
• Demonstrated success in leading teams, fostering collaboration, resolving conflicts, and coaching team members.
• Experience managing customer relationships, providing technical training, and delivering exceptional service.
• Experience producing detailed reports on inventory, data metrics, and operational updates for senior management.

• Bachelor’s degree in a relevant field such as Engineering, Business Administration, Operations Management, or a related discipline.
• For specialized roles (e.g., Data Governance or Inventory Specialist), degrees in Data Management, Supply Chain, or Information Technology may be preferred.
• Advanced degrees (e.g., MBA, Master's in Operations or Engineering) are advantageous for senior positions like Site Facility Manager or Inventory Specialist

• Relevant certifications in data governance or analytics (e.g., Certified Data Management Professional (CDMP), Tableau, or Power BI certifications).
• Certification in Facility Management (e.g., Certified Facility Manager (CFM)) for Site Facility Manager roles.
• Inventory or supply chain certifications (e.g., Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM)).
• Safety and compliance certifications, such as OSHA Certification or Environmental Compliance.
• Certifications in technical support or field services (e.g., CompTIA certifications, Microsoft Certified: Modern Desktop Administrator Associate).

SITA