
Onboarding Analyst (Based in Sydney)
- South Australia Sydney South, NSW
- Permanent
- Full-time
To ensure that customers across business divisions are on-boarded efficiently and in accordance with Group policies and procedures.Responsibilities:
- Ensure that appropriate CDD / KYC and AML checks are carried out on all new customers in accordance with local regulatory requirements and Group standards and procedures
- Ensure that appropriate client documentation, including initiation of DOCS give up agreements, is issued to all new customers and in accordance with local regulatory and any exchange requirements
- Ensure that appropriate customer categorizations are carried out in accordance with local regulatory requirements
- Ensure daily targets set by the Onboarding Manager are met
- Administer, allocate and accurately update the onboarding pipeline on a daily basis
- Ensure that client and static data is accurately input and maintained into the Client Data Base [Neon Onboarding and PeopleSoft]
- Ensure that complete records of all customer documentation are maintained
- Ensure that the Front-Office, Co-Ordination Team and Quality Control Teams are advised of case progress
- Issue Business Head approval request in line with MF requirements
- Attend and drive weekly Business Line prioritization check in calls
- Assist on any other ad-hoc reviews/projects/audits that the Onboarding department is required to carry out
- Efficiently dealing with general day-to-day ad-hoc queries
- Work closely with the Financial Crime team
- Keeping management timely informed of issues/developments
- Ensuring compliance with the company's regulatory requirements under the FCA, NFA, AMF, AFM, MAS, SFC and ASIC, AUSTRAC.
- Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
- Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
- At all times complying with the AUSTRAC and ASIC Code of Conduct.
- To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
- To report any breaches of policy to Compliance and/ or your manager as required
- To escalate risk events immediately
- To provide input to risk management processes, as required.
- The Company may require you to carry out other duties from time to time
- Excellent verbal and written communication skills
- A collaborative team player, approachable, self-efficient and influences a positive work environment
- Demonstrates curiosity
- Resilient in a challenging, fast-paced environment
- Ability to take a high level of responsibility in a fast pace and high-volume environment]
- Excels at building relationships, networking and influencing others
- Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness
- At least 3-5 (three to five) years of relevant financial industry experience.
- Experience in client onboarding with KYC (know your customer) and anti-financial crimes related regulatory requirement a plus.
- Ability to work independently and proactively take ownership of tasks & processes, yet understand when to escalate an issue
- Excellent customer-service skills.
- Analytical skills
- Problem solving skills
- Strong organizational skills and detail-oriented
- Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
- Proficiency in back-office systems; experience with World Check a plus
- Act with integrity
- Act with due skill, care and diligence
- Be open and cooperative with the FCA, the PRA and other regulators (where applicable)
- Pay due regard to the interests of customers and treat them fairly
- Observe proper standard of market conduct
- Act to deliver good outcomes for retail customers