
Account Mgr Sr
- Glen Waverley, VIC
- Permanent
- Full-time
- Takes ownership of Manufacturing, transport, logistics and Government end-user account(s) in Victoria, South Australia and Tasmania territory.
- Develops and executes sales strategy for assigned account(s) and territory
- Develops strong relationships with key customer contacts and leverages to Zebra's advantage
- Creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding.
- Develops and executes sales strategies with minimal input from manager for a higher level of financial responsibility; proactively sells solutions encompassing a wide range of products or services; as required leverages relationships with other business units and/or external partners to deliver solution
- Develops strong relationships with key decision makers and influencers; Initiates and leads customer presentations and value proposition creation.
- Knowledge/Expertise
- Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage
- Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
- Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
- Managerial Skills - Often leads others in their development; provides input to policies and practices
- Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
- Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs
- Solution Complexity/Strategic Thinking
- Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations
- Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans
- Complexity of Solutions - Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved
- Freedom to Act
- Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
- Takes Direction From - Manager and Business Unit Directors
- Customer Interface
- Role - Often leads semi-formal teams or significant portions of a large permanent team
- Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity
- Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both
- Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers
- Accountability
- Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses
- Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
- Types of Projects - Moderately complex deals with a few large, complex deals
- Strategic Impact for Zebra - High in near term; medium in mid-term
- Bachelors or equivalent experience; advanced degree preferred
- 5-8 years of applicable work experience
- Uses advanced domain/solutions knowledge to competitive advantage
- Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
- Often leads others in their development; provides input to policies and practices